OnProcess Technology, Inc.
200 Homer Avenue
Ashland, MA 01721
Phone Number: (508) 520-2711
Fax Number: (508) 881-9450
Web Address: www.onprocess.com
OnProcess Technology optimizes and manages service supply chain operations
We optimize and manage complex, global service supply chain operations through our process expertise, advanced analytics, supporting technology, and passion for your customer's experience
Keywords: services, service supply chain, OnProcess, technology, service operations, aftermarket services, post-sales service operations
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Interview Q&A
How long have you been in business?
Since 1998.
What is your primary product or service?
We provide services and supporting technology to companies with complex service organizations.
How do you differentiate yourself from other businesses in your category and area?
Our company focuses on a specific segment of the overall supply chain which we call "Service Supply Chain" - this comprises the complex set of resources and operations that take place after the sale of a product or service occurs. All of our efforts are tailored to, and focused on, understanding, operating and improving these complex operations with and on behalf of our client companies. All of our success is tied directly to the improvement in business outcomes that our clients achieve with our help, all of which differentiates us and contributes to our ongoing growth.
How many locations do you have and do you have plans to expand?
We currently have seven locations throughout the world including two here in Massachusetts. Our corporate headquarters is in Ashland.
We are growing rapidly so there is always the likelihood that we will be expanding.
Provide detailed directions to your location
200 Homer Avenue in Ashland is on the corner of Route 135.
What type of payments do you accept?
We do not have a retail offering.
Which areas do you service?
Geographically: the entire world. From the point of view of business types, our client companies tend to be very large, or fast-growing enterprises with technologically-oriented products and services including Networking and Storage, Medical Devices, Broadband & Cable system operators, Mobile communications providers and equipment manufacturers.
Who owns your company or runs daily operations?
The company is privately held.
What are your hours of operation?
We operate on a 24/7 basis throughout the world.
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