We take care of your computer systems so you can stay focused on making your business profitable.
Get your FREE buyer's guide "22 Questions You Should Ask Your Computer Consultant Before Hiring Them To Support Your Network" at www.unified-system.com
If you are a business owner or office manager who is plagued with ongoing computer problems but don’t know who you can trust to fix them fast, fix them right, and make everything just WORK the way it’s supposed to, I have the solution you have been looking for.
My name is Tim Wilkins, president of Unified System, Inc. What makes us unique is that our technicians have on average, more experience working with personal computers and networks. We respond faster when your systems are down. And we offer flexible scheduling so that we can be there WHEN you want us. We also work well with other vendors to prevent the finger pointing that can cause significant delays in resolving your problems.
Although this isn’t a breakthrough concept, I’m amazed at how many IT firms don’t get this right. In fact, our research has shown that most business owners like you have 3 incredibly frustrating problems when dealing with computer support and repair companies. See if you agree…
Problem #1: Lack of Response. When your computer or network goes down or is experiencing a problem, it brings your entire company to a screeching halt; and with the fast pace of business today, you can’t afford to be waiting around for your IT guy to call you back or show up to fix your problems. Our stance on this is that you shouldn’t have to wait to get your computer serviced; but MORE importantly, your IT guy should be PREVENTING these problems from cropping up in the first place.
Unified is always reachable, and they react and perform professionally and quickly.
- Derrick Seitz, Connolly Brothers Inc.
Problem #2: Poor Communication & Service. From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. Bottom line, YOU shouldn’t have to tolerate this from anyone. We believe that good communication is customer service 101, and if they can’t get THIS right, how can you possibly trust them to be organized enough to manage your computer network?
Problem #3: They Never Quite Get Everything Working, So Problems Constantly Arise. Maybe you’ve experienced this yourself; you hire a so-called computer expert to support your network, only to discover every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues, or they blame your ISP/software/hardware or some other external reason and tell you that it CAN’T be fixed.
Shortly after I took over the IT department, we developed a problem which resulted in a major disruption of our network services. I had several other consultants spend weeks trying unsuccessfully to isolate the problem. Rikki came out, and within a couple days, identified and resolved the problem."
- Bill Riley, The Edinburg Center
Enough is enough! If you’re like our clients, you just want the darn thing to work the way it’s supposed to – problem is, choosing the RIGHT consultant can be difficult and confusing, which is why we’d like to send you a copy of our FREE Business Advisory Guide titled, “What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive, And Fairly Priced Computer Consultant.” This free guide will arm you with 22 revealing questions you should ask any computer consultant before giving them access to your company’s network, as well as:
- The “dirty little secret” of the computer repair industry that most people don’t know and will NEVER be told by their current IT guy. (Knowing this alone could save you from wasting tons of money and untold aggravation when outsourcing your computer support.)
- How to spot an unethical or grossly incompetent computer repair/support technician in minutes.
- 4 costly misconceptions business owners have about computer maintenance and repair; one you will need to know BEFORE you pick up the phone.
- The BEST way to protect your computer network from viruses, spyware, hackers, downtime, slowness, crashes, data loss and other expensive, devastating computer problems.
- 5 mistakes to avoid when choosing a computer consultant.
Even if you aren’t ready to outsource your IT support or make a change from who you are using now, this report will give you the right information and questions to ask when the time comes. And if you have a sneaking suspicion that your current IT person is not delivering the level of service and support you need, it will quickly help you determine if your suspicions are correct – AND what you can do about it.
Dedicated to serving you,
Tim Wilkins
President,
Unified System, Inc.
Please feel free to contact us at 781-276-4567 for further information.
Keywords: Computer maintenance, managed services, slow computers, remote monitoring and repair, outsourced IT, virus removal, server repair