Affordable, world-class Done-for-you IT Department for Woburn Businesses needing IT Support Services
Local, Affordable, World-Class, Done-for-you, Instant IT Department for Woburn Businesses needing Expert, Professional IT Support Services.
Woburn Small Business Owner, if you are tired of unresponsive, slow support or have outgrown your current IT Support, contact Mikrodots to see how World-Class IT support can help your business.
Keywords: IT Support, Computer Support, IT Services, Computer Services, Microsoft, Dell, Router, Firewall, Virus, PC Help, help desk, support desk, on-site, remote support, backup, Woburn, Computer Companies, Computer businesses, Small Business
Interview Q&A
How long have you been in business?
Mikrodots, Inc. was founded in 1996 and has been providing IT Support for small businesses for 19 years.
What is your primary product or service?
Mikrodots delivers an affordable, world-class, done-for-you, IT department to small businesses in Woburn, Burlington and throughout eastern Massachusetts. Mikrodots provides instant stability and scale by quieting the chaos and dysfunction caused by slow or unresponsive IT support. We excel at helping growing local businesses who have outgrown their current support and need an IT support company that can scale with them..
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Michael Doherty founded Mikrodots, Inc. in 1996. In the late '70s, in his early teens, Michael began working on microcomputers (before PCs existed) doing programming, data entry and system repair. His interest in computers and technology continued through college and his work as an engineer with Panasonic in the mid '90s.
In 1996 Michael founded Mikrodots, Inc. The name Mikrodots comes from Mike's nickname - all Dohertys were nicknamed Dots - Michael was called Mike Dots which became Mikrodots. Mikrodots initially built and sold 'white box' PCs and soon transitioned to providing Computer Services for Small Businesses in Woburn which it continues to do today.
Michael is a 1984 graduate of Woburn High School and 1988 graduate of Wentworth Institute of Technology, Boston, MA with a degree in Electrical Engineering. He resides in Woburn with his wife and five children.
How do you differentiate yourself from other businesses in your category and area?
Three reasons small business owners choose Mikrodots for IT support:
1. Mikrodots is locally owned and operated, we respond quickly and can be on-site in minutes.
Our people grew up here and are connected to the community. All services are delivered from our Woburn IT Support Center. We schedule monthly on-site visits and are on-site in minutes in the rare case an emergency arises.
2. Mikrodots is the right size and value for small companies with up to seventy people.
Mikrodots serves local businesses who generally have five to seventy computers, server(s), run QuickBooks and other line-of-business applications. Many have branch offices in major cities along the east coast. These are usually professional services businesses including law firms, CPAs, doctors, physical therapy and financial services.
Our service offering is focused on delivering an affordable, world-class, done-for-you, IT Department to these businesses. These businesses have owners and managers who understand a single in-house IT person, or outsourcing to a partner who has not scaled with them is killing productivity and holding back their business. They look at their org-chart and see a weakness in the technology area that must be addressed to grow or continue to compete. Mikrodots provides the solution with a plug-in IT department that can fix the current chaos and give owners confidence and comfort knowing their technology is well managed and supported.
3. Mikrodots provides instant stability and scale for your company.
By delivering a complete, done-for-you, IT Department that quickly quiets the noise and eliminates the chaos we often help businesses where unresponsive support and recurring problems keep dragging them down.
How many locations do you have and do you have plans to expand?
Mikrodots is located at 426 Main Street Woburn, MA, 01801.
Mikrodots focus is eastern Massachusetts with extended coverage for our client's branch offices in New Jersey, New York and across New England.
We provide nationwide support through our network of similar IT support companies that cover the US.
Provide detailed directions to your location
http://maps.google.com/maps?ll=42.480731,-71.151345&z=14&t=m&hl=en-US&gl=US&mapclient=embed&daddr=426%20Main%20St%20Woburn%2C%20MA%2001801@42.4807314,-71.1513453
What type of payments do you accept?
Mikrodots accepts payment for IT Support by company check, all major credit cards and ACH.
Which areas do you service?
Mikrodots serves businesses in eastern Massachusetts and their branch offices nationwide with a focus on professional services businesses in the Woburn and Burlington area.
Who owns your company or runs daily operations?
Michael Doherty is the founder, owner and CEO of Mikrodots Inc. Tim Waldron is the Director of Operations.
What are your hours of operation?
Mikrodots' offices are open during regular business hours. Our IT Support Center provides 24/7/365 IT support.
What is the best compliment anyone can give you?
The highest compliment is hearing a business owner or satisfied customer rave about one of our employees on their professionalism, tenaciousness, expertise, patience and understanding.
What is your favorite quote or Bible verse?
“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”
Harry S Truman